Indonesia

Customer Service Officer

Maxim service Jakarta Permanent Full-time Responsibilities – consider job applications from drivers, register them in the system, assist in solving work issues; – consider requests and complaints; – resolve conflicts between drivers and passengers; – outdoor promotion, branding of drivers’ cars; – interact with other departments to solve current problems. Requirements – fluent English; -…

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Customer Operations – Real Time Floor Monitoring (based in Jogja)

Job descriptions: – Monitoring of all operational services in call center operations in handling calls traffic – Check attendance, adherence, and discrepancies in every call center agents – Run an action plan/recovery plan during an increase volume of incoming calls – Read and interpret real time conditions of reporting tools per interval – Help to…

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Customer Experience Stockbit Internship

Stockbit South Jakarta Training Full-time Requirements Having knowledge in capital market and stocks investment Fresh graduate or last year student in Finance, Business Management, or any related fields Demonstrated in the understanding of current investment products Excellent written, listen, and verbal communication skills Able to type quickly with fewer mistakes Able to work independently as…

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Customer Experience Specialist

Stockbit South Jakarta Permanent Full-time We are looking for Support Associate to join Bibit.id. This position allows you to provide financial advice to our users and make recommendations on how to best utilize their income. Requirements: Having knowledge in mutual funds (reksadana) Bachelor degree in Finance, Business Management, or any related fields Demonstrated in the…

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PT Angkasa Pura II (Persero) Customer Relations Officer

Lowongan Kerja Terbaru PT Angkasa Pura II (Persero) – Saat Ini Mempunyai Komitmen Untuk Mengembangkan Bisnis Di Bidang Bandara Dan Jasa Bandara Dengan Kualitas Standar Domestik Bahkan Secara Meyeluruh. PT Angkasa Pura II Yakin Banyaknya Permintaan Dan Kebutuhan Customer Untuk Mendekati Kinerja Yang Sangat Memuaskan. Permasalah Dan Gejala Yang Sering Dihadapi Mampu Diselesaikan Oleh Tenaga…

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CUSTOMER CAMPAIGN

Bring your career aspirations to life with AIA! Responsible for marketing activities directed at specific AIA distribution channel(s) to increase sales for certain products and from existing customers Plan, implement and evaluate the strategy for marketing AIA brand through various distribution channels • Propose and implement marketing strategies and plans for product promotion and pricing…

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(Indonesia) Head of Customer Service

Talentvis Indonesia Permanent Full-time Responsibilities / Introduction * Improving customer service experience, create engaged customers and facilitate organic growth Taking ownership of customers issues and following problems through to resolution Setting a clear mission and deploying strategies focused towards that missions Keep accurate records and document customer service actions and discussions Analyze statistics and compile…

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Customer Operations Team Leader (based in Jogja)

Shopee Jakarta Permanent Full-time Job Description Monitor BPO supervisors on floor and ensure the tasks meet the target and standards. Day-to-day agent performance review with BPO team leader, provide suggestions on improvement. Bridging with Shopee related unit to execute additional processes such as banned/un-banned accounts. Proactively resolve special cases by escalating to respective divisions accordingly.…

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Customer Support – Customer Service Support Coordinator

Persyaratan 1. Female/Male 2. Age min 21 and max 28 3. Graduate min Diploma 3 from any discipline 4. Clear Articulation & No stuttering speech, No dialect 5. Communication Skills or customer service & sales skill 6. Sense Of Empathy 7. Able to speak English with minimum passive communication and good communication in bahasa 8.…

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CX Manager (Customer Experience) – Gaming Industry

Michael Page Jakarta Permanent Full-time Deliver seamless customer/user experience across all stages and touch points in a customer journey and helping the company continually achieve greater customer satisfaction, increased efficiency and profitability Supervise and oversee the strategy and planning of the organization’s overall customer experience and customer support goals Collaborate with research manager, QA and…

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