Indonesia

Customer Value and Regulatory Compliance Supervisor

Cargill East Java Permanent Full-time JOB PURPOSE AND IMPACT The Customer Value and Regulatory Compliance Supervisor establishes quality standards for products and processes and suggests modifications intended to prevent defects in components or final products. We seek a professional with the interpersonal skills to collaborate with internal and external multifunctional teams to address customer requirements…

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Leader, Customer Delivery

Cisco Systems Jakarta Permanent Full-time Understanding customer’s business priorities, services delivery requirements, identifying customers evolving needs (proactive vs. reactive) and align services portfolio, thus driving Cisco services penetration opportunities. Identifying customers’ operational challenges, pain points, best practices adoption inhibitors and connect with right Cisco and/or partner experts to drive customers success. Discovering uncovered services support…

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Supervisor customer service provider

Mitracomm Ekasarana PT Bengkulu, Bengkulu Rp. 4,300,000-5,000,000 per month Permanent Full-time Deskripsi Pekerjaan Tugas & Tanggung Jawab : Bertanggung jawab merespon seluruh pertanyaan pelanggan, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan secara akurat, sopan dan tetap mengedepankan sikap profesional Memberikan layanan yang baik dan tepat untuk semua kebutuhan pelanggan Memiliki kemauan untuk…

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Customer Support Officer

Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank. Our team hailed from Silicon Valley Tech companies…

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Customer Service Officer (Temp)

Customer Service Office will be responsible in maintain direct contact with customers before and/or after the sale. You will be acting as support to Sales and Marketing team by developing and maintaining positive customer relations with clients/ customers/ patients, which can substantially affect service and/or product revenue(s). Reporting to Product Manager, you will also be…

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Customer Experience Team Lead

Job Description: The day to day activities: Responsible for managing the team’s performance by ensuring departmental objectives & OKRs are met like SLA, CSAT, DSAT, Handling Escalation Real Time Monitoring, organizing, and coaching & counselling agents Work closely with other vertical to deliver seamless customer experience Responsible to answer Inquiry, resolved complaint customer, handling escalated…

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Customer Service Engineer (Makassar)

Siemens Jakarta Permanent Full-time Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes…

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Customer Operations – Premium Team Leader

Job Descriptions: – Manage the customer service’s team of agents – Supervise the work of customer service to ensure adherence to quality standards, deadlines, and proper procedures – Document call center processes and FAQs, and work on continuous improvement – Analyze customer experience reports and insights and recommend improvement suggestions and initiatives. – Evaluate employees’…

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Head of Customer Engagement

Sanofi East Jakarta Permanent Full-time External Job Description The Customer Engagement Head is leading the Customer Engagement strategy for Sanofi ID with the goal to create a unique and best in market customer experience and a competitive advantage. The CE manager is a newly created role leading the sales force excellence and multi-channel engagement teams…

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SUPERVISOR CUSTOMER SERVICE PROVIDER AREA JABODETABEK

Deskripsi Pekerjaan Bertanggung jawab melakukan supervisi, pengawasan dan mendukung aktivitas harian di outlet terutama dalam pelaksanaan Mekanisme dan prosedur demi mencapai kepuasan pelanggan dalam memberikan kontribusi kepada tujuan perusahaan Persyaratan Max 30 Thn Pendidikan Min D3 Semua Jurusan Memiliki penampilah rapi dan menarik Memiliki pengalaman 2 tahun sbg SPV/Team Leader di bidang telekomunikasi/Provider Memiliki komunikasi…

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