Customer Experience Specialist

Stockbit

  • South Jakarta


  • Permanent

  • Full-time

We are looking for Support Associate to join Bibit.id. This position allows you to provide financial advice to our users and make recommendations on how to best utilize their income.

Requirements:

  • Having knowledge in mutual funds (reksadana)
  • Bachelor degree in Finance, Business Management, or any related fields
  • Demonstrated in the understanding of current investment products
  • Excellent written, listen, and verbal communication skills
  • Able to type quickly with fewer mistakes
  • Able to work independently as well as function as part of a team
  • Possess a commitment to professionalism, honesty, and a strong work ethic
  • Genuinely care with the users and eager to assist
  • Punctuality, dependable with a strong work ethic, and fast learner
  • Ready to work in shifts

Requirements

Responsibilities:

  • Help to explain to users about proposed financial plans, explaining advantages and risks, alleviating concerns and answering questions
  • Updates job knowledge by tracking investment markets, general economic conditions, and new financial products
  • Recommend investment products and services that are suitable for customers based on their objectives, resources, risk profile, and preferences
  • Liaise with providers, solicitors, valuers and other professionals

Benefits

  • Supportive teammates
  • Health insurance benefits
  • Self development activities that support careers
  • Flexible working hours
  • Remote working during pandemic
  • Broaden your knowledge in financial investment

Stockbit

Apply Now

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