Customer Relation Manager

Tokopedia is looking for a Customer Relation Manager for our potential new business venture, the selected applicant will be responsible to:

  • Build, maintain, and oversee profitable relationships with key customers
  • Resolve customer complaints in a timely and efficient manner
  • Keep customers updated on the latest products in order to increase sales
  • Expand the customer base by upselling and cross-selling
  • Understand key customer individual needs and addressing the needs
  • Conduct competitor analysis and develop strategies accordingly
  • Bachelor’s degree from business/ finance/ administration or any related field
  • 3 years of proven experience in the related field, preferably from startup/ tech industries
  • Excellent interpersonal and communication skills
  • A team player with leadership skills.
  • Positive attitude and customer-focused mindset

Associate / Supervisor Sales and Marketing E-Commerce 1 opening Bachelor’s degree graduate

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce.Our vision is to build an ecosystem where everyone can start and discover anything with ease.We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better

Kalibrr

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