Global Access Management Jr. Consultant

NGA Human Resources

  • Kerala


  • Permanent

  • Full-time

JOB OVERVIEW:

  • The Global Access Management consultant is responsible for system access control and associated compliance across all NGA HR products/services (client and internal)
  • The processing of account creation requests in line with the associated Standard Operating Procedure and contracted Service Level Agreement.
  • Termination of accounts in line with the corporate Service Level Agreement
  • Security of our corporate systems is maintained through a stringent password reset process
  • Management of user accounts, following the associated Standard Operating Procedures
  • Works independently on security, authorization and user administration related requests
  • Oversees customer communications for Access related issues
  • Responsible for identifying Access related security issues and escalating as required.
  • Assist and perform in access management related admin tasks (eg. reporting)

PROFESSIONAL AND PERSONAL REQUIREMENTS

A successful candidate will provide the following professional background.

Professional Background

  • Bachelor of Science (BS) from an accredited college or university, or equivalent.
  • Thorough knowledge of HR Processes, organizational structures and business functions
  • Must possess excellent communications skills, written and verbal.
  • Excellent problem solving skills is a must
  • ITIL Service Management training and/or certification is recommended.
  • Security Training and/or certification or equivalent experience is required.
  • A minimum of 1 years experience in access management within a large scale global organization
  • Proven ability to follow processes, as well as identifying process improvement opportunities
  • Knowledge of SAP and particular SAP security/authorization (ADM940) is a plus.
  • Knowledge of Service-Now is an advantage

Personal Background

  • Team player in an international environment
  • Understand the support tools, techniques, and how technology is used to provide IT Services
  • Ability to be thorough, and adjust to change
  • Pro-active and flexible with time – includes weekend work

NGA Human Resources

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