Ocean Freight Customer Management Coordinator


At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. …


Ocean Freight Customer Management Coordinator is responsible to provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution,

  • Communicate with all parties internal/external pertaining all shipment movement activities at any stages.
  • Checking Pre-advice and Pre-alert for both Ocean & Air shipment which ensure all paper works comply with Indonesian customs.
  • Open job Procars and Tango (back up operation use his account).
  • Submit data billing duty and tax to bank.
  • Order trucking and ensure delivery.
  • Follow up SK DO or and any other docs required by the customers.
  • Update report.
  • Share delivery plan and daily report.


  • 3 years of experience in Ocean Freight Forwarding
  • Ability to multi-task
  • Effective communication skills and professional communication etiquette
  • Fluent both in Bahasa Indonesia and English
  • Willing to be located in Narogong, Cileungsi, Bogor

Job Summary


Ocean Freight Customer Management Coordinator


DB Schenker


Jakarta, Jakarta Special Capital Region, Indonesia

Job Group:

Ocean Freight

Ref #:


Deutsche Bahn

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