Product Marketing Manager (Quan MS/MS)

  • Austria

  • Permanent

  • Full-time

Join a global team of highly engaged and collaborative software and marketing experts to help drive our continued growth in the analytical science markets. The eCDS product marketing team promotes Chromeleon through impactful marketing programs, sales enablement activities and regularly interactions with customers through seminars or targeted 1:1 activities.

We are looking for a marketing specialist for Chromeleon’s quantitative MS/MS software capabilities to expand our eCDS team.

The ideal candidate

  • Has practical experience with ThermoFisher Scientific’s GC-MS or/and LC-MS QQQ instruments in the Food Safety, Environmental or Pharma Contract Testing Lab applications.
  • Is willing to travel up to 25% of their time
  • Is self-motivated and used to work towards challenging goals
  • Enjoys collaboration and interaction with their team and peers

Essential Duties and Responsibilities

Market and promote Chromeleon capabilities for quantitative MS/MS analysis in Analytical Science markets to internal and external customers:

  • Create Value-Add Chromeleon marketing collateral for Analytical Science segments in Environmental, Food Safety and Contract Testing Labs
  • Develop and deliver agreed sales tactics on time as defined in the annual marketing plan and the rolling Marcom planning calls
  • Marketing product expert/champion for sales & marketing, distribution channel, customers, and press, media and industry analysts on quantitative MS/MS analysis in Analytical Science
  • Conduct sales enablement activities (remote, f2f and recorded/eLearning) for the commercial Account Manager and eCDS Specialist channels
  • Identify promotion opportunities and drive value-add promotions around Quan MS/MS Software

Support commercial teams in their sales activities for Chromeleon

  • Become the primary interface for Quan MS/MS software related interactions to sales and BU peers
  • Reply to written or phone requests for sales support activities from commercial contacts
  • Closely work with the eCDS and CoE pre-sales channel to educate them on best practices how to demo Chromeleon software, create scripts and pre-recorded short, canned demo versions with pre-configured systems
  • Head regular remote and if necessary f2f meetings with the pre-sales channel to enable sharing of best practices, collect feedback and drive continuous education
  • Assist eCDS sales channel to drive generalist and specialist training,
  • Conduct joint remote and f2f visits with commercial at key customers or for key deals

Provide market insights, application understanding and Sales Messaging for WiAS segment:

  • Be the key subject matter expert and “go-to” person to eCDS BU peers on all quantitative MS/MS market and application topics
  • Understand, document and share MS/MS quantitation market and customer needs with software product management and peer BUs
  • Understand market/customer dynamics to suggest portfolio adjustments
  • Provide feedback to Product Managers and Core team regarding key customer criteria for successful future product roadmap and feature enhancements
  • Develop competitive position and (software) winning points for Chromeleon as MS/MS application software



University degree in Analytical Science, Chemistry, Chemical Engineering or similar sciences OR minimum of eight years practical experience with MS/MS instrument operation using ThermoFisher or competitor instruments. Optional marketing degree would be a bonus

Experience & Skills

Must have:

  • Minimum of five years practical experience operating MS/MS instrumentation
  • Of which a minimum of three years practical experience in Pharma CTL, Environmental or Food safety applications/markets
  • Detailed product knowledge on MS/MS quantitation Software
  • Minimum of two years practical experience with Chromeleon
  • Excellent written and oral presentation skills
  • Fluency in English language
  • Advanced communication skills

Highly desirable:

  • Practical experience with TraceFinder Software
  • Understanding of (regulatory) requirements of the Pharmaceutical and Food Safety Industries
  • High-level understanding of market drivers and applications in adjacent markets (Chem/Petro, Environmental)
  • High degree of personal initiative and self management
  • Ability to influence others without direct control (Matrix management)
  • Ability to connect with customer base, determine business issues, and devise innovative solutions.


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