Suncorp
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Sydney, NSW
Brisbane, QLD
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Permanent -
Full-time
Senior Software Engineer – DDS
Brisbane or Sydney
Purpose
A skilled Senior Software Engineer is needed to join a high performing team in Data Platform & Engineering within the Data & Enterprise Technology to provide digital data services to marketing and technology team. Our team records and captures user data across Suncorp digital applications to drive marketing campaign strategies and customer profiling. Maintenance of the Ensighten tag management platform, Adobe marketing cloud architecture and implementation as well as several third-party marketing technologies associated with the Suncorp group digital marketing strategy portfolio. The maintenance covers ownership of the web based digital data-layer and development work using JavaScript for projects and stakeholder analytics support. You will be working closely with fellow Software Engineer to drive all the technical work in this area. Your passion for delivering high quality output will be rewarded, as will your contribution of fresh ideas to continuously improve our way of working.
Key Accountabilities
- Provide leadership and best practice digital analytics strategies and implementation across Suncorp websites and mobile experience
- Work with digital marketing teams to understand digital tracking and analytics requirements
- Work with digital development teams for data layer implementation support
- Implementation of digital analytics solutions and tag management using Ensighten
- Ongoing management and configuration of Adobe and Google Analytics implementations
- Implement tags for 3rd party media platforms used for search, display, social and affiliate channels
- Work closely with the marketing, UX and technology teams to design and implement tag specifications for new product features and enhancements to websites
- Identify, diagnose and troubleshoot data quality and site tagging issues
- Technical assessment, review and action to improve data capability and technical implementation of
- analytics and digital marketing tools
- Demonstrate excellent problem solving skills (Thinking outside the square/box)
- Utilise agile principles and practices in everything that you do
- Perform unit and integration testing on developed code
- Perform peer code reviews
Person Specification
Qualifications
- Tertiary qualifications in Software Engineering, Information Technology or related discipline (Desired) or equivalent experience
Experience
- 3+ years hands on experience working with web analytics implementations
- Proven history in technical implementation of Adobe Marketing Cloud and Google Analytics platforms
- You should possess very strong JavaScript skills
- Experience working in an agile development/delivery environment
Skills & Capabilities
- Expert technical knowledge of modern digital experience and/or digital marketing platforms, including Adobe Experience Cloud (Adobe Analytics, Adobe Target, Adobe Audience Manager) and/or Google Marketing Platform (Google Analytics 360)
- Strong experience working with Tag Management software (e.g. Adobe DTM, Adobe Launch, Google Tag Manager, Tealium, Ensighten) and data layers. Experience with ensighten is preferred
- You will have strong JavaScript skills
- Knowledge and experience implementing tagging solutions for AEM, ReactJs websites is advantageous
- Experience implementing web analytics solutions for single page architecture websites and mobile apps
- Ability to QA and troubleshoot data quality and tagging issues using appropriate diagnostic tools such as chrome developer tools, charles proxy, fiddler etc.
- Ability to co-ordinate and communicate effectively with all team members
- Ability to work and co-ordinate with multiple teams in marketing, insights and digital sales
- Demonstrated ability to contribute to estimation of development and test effort, deployment and release activities
- Excellent analytical and problem-solving skills
- Ability to identify technical debt, the things that contribute to technical debt and the impact it has
Suncorp
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