CUSTOMER SERVICE OFFICER

Persyaratan

We need Customer Service officer to attracts potential customers by answering product and service questions; suggesting information about other products and services.

Requirements:

– Proven customer support experience

– Track record of over-achieving quota

– Strong phone contact handling skills and active listening

– Familiar with CRM systems and practices

– Customer orientation and ability to adapt/respond to different types of characters

– Excellent communication and presentation skills

– Ability to multi-task, prioritize and manage time effectively

– High school diploma or equivalent; college degree preferred

– Fluent in English, Chinese is a plus point

Tanggung Jawab

– Open and maintain customer accounts by recording account information

– Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

– Maintain financial accounts by processing customer adjustments

– Recommend potential products or services to management by collecting customer information and analyzing customer needs

– Prepare product or service reports by collecting and analyzing customer information

– Contribute to team effort by accomplishing related results as needed

– Manage large amounts of incoming calls

Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya

Tentang Perusahaan

Karir Komunika Pratama

Apply Now

JobsXplore is more than a job board. You get more attention and more awareness from job seekers, and as employers, you can easily expose your company branding and be highlighted globally.

____________________________________

Contact Us

Contact Us |
Policy | Term and Condition |

____________________________________

Job Seekers

Create Free Account | Search Jobs |
Search Salaries | Candidates FAQs |

____________________________________

Employers

Employers | How It Work | Post FREE Job Ad | Employer FAQs |

___________________________________

Jobfair

Exhibitor | How It Work | Jobfair FAQs |

___________________________________

Popular Country To Work

Australia | Austria | Canada |
Denmark | Finland | France |
Germany | India | Indonesia |
Ireland | Italy | Japan | Kuwait |
Malaysia | Netherlands | New
Zealand | Qatar | Saudi Arabia |
Singapore | South Korea | Spain |
Sweden | Switzerland | Taiwan |
Turkey | United Kingdom | United
State | United Arab Emirates  |
_____________________________________