Our Mission
At Glints, we are building The #1 full-stack tech-enabled career development and human resource ecosystem in Greater Southeast Asia. Our product offering spans across early career discovery, continuous skills development, and tech-enabled local and cross border recruitment.
Glints’ Growth Story by Numbers
We used a tech-enabled approach to connect 1 Million+ candidates to their next dream opportunities, supported 30,000+ companies find great talent, achieved double-digit enhancements in recruiter efficiency, and raised US$10M+ from the best venture investors in Asia.
We’re on the look for a Student Success Associate to join our Glints Academy team to help grow that mission in Asia.
How You Can Make Greater Impacts
Student Success Associate will be heavily involved in creating a good students experience and ensure all students’ issues are properly addressed and resolved to improve the graduation rate and student satisfaction rate.
What You’ll Be Doing
Assisting the students in fulfilling their requirements and daily activities.
Increasing students’ satisfaction rate on the program and class they participated in.
Improving engagement rate by maintaining activity participation and evaluation response rate.
Solving the students’ problems and providing insight on issues that students’ are facing on weekly basis.
Requirements
Has 1-2 years of experience in customer success/customer relations/customer support field.
Able to write and communicate well in English
Customer-oriented and passionate in solving customer’s problems
A good listener
Effective written and verbal communication skill
Basic data analysis skill
Since we’ve started, we’ve had a clear mission: realizing human potential. We empower people to build their dreams by helping them hire the right people. Also, we help people join the right rocketship that will improve their lives. We have impacted many lives but there’s still plenty to do and we can’t do it alone.
Learn more about us here:
Powered by JazzHR
Jazz
Similar Jobs
-
Customer Service Provider (Batam)
Mitracomm Ekasarana PT
-
Batam, Riau Islands - Rp. 3,500,000-4,700,000 per month
Deskripsi Pekerjaan Tugas & Tanggung Jawab : Bertanggung jawab merespon seluruh pertanyaan pelanggan, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan…
-
Customer Service Executive
Quantum Blue Marketing and Fulfilment
-
Batam, Riau Islands
Job scope includes but not limited to Replying to customers inquiries over various communication channels Managing of our daily sales orders Training will be provided. Good w…
-
Associate Production Supervisor
Flex
-
Batam, Riau Islands
*CURRENT EMPLOYEES : Please click to be redirected to the internal career site. Job Description The Associate Production Supervisor will be based in Batam, Indonesia. This po…
