Frequently Asked Questions
What is JobsXplore?
JobsXplore is an end-to-end hiring platform built for fast-moving, agile teams. Rather than cobbling together several tools to manage your hiring process, you can use JobsXplore to post jobs, source candidates, manage applicants through the process, schedule and host interviews, and close offers.
Our platform matches employers to job seekers using a patent-pending machine-learning algorithm. Our algorithm takes into account many factors to find candidates that are the best fit for the position, including skills, experiences, interests, personality, and more. Our goal is to provide you ranked and prioritized candidates that best fit your hiring needs so that you can save time and money.
Posting Jobs
Who can post jobs?
JobsXplore only allows job posts directly from employers. We do not allow job posts from placement agencies or independent recruiters.
How do I post a job?
Employers can post jobs by creating a profile for their organization here. After creating a profile, click on Post Job and enter the job description.
Can I post jobs immediately after signing up?
You can create your jobs and save them as drafts after signing up, but you will have to verify your email address and add some organization details before you can publish them to be live.
Can I post any jobs I want?
Yes, as long as your jobs and business follow our terms of service and are not on our list of prohibited businesses.
How much does it cost to post a job?
JobsXplore offers paid package plans with additional features and higher limits for organizations with other needs. There are a few paid package plan options are Starter ((Free – Unlimited post), One Short, Executive. Ext. See the pricing page for a detailed comparison.
Unlike most job boards, JobsXplore doest allows Free – Unlimited posting and viewing applications to those job posts are also free.
What kinds of jobs can I post?
The JobsXplore platform specializes in jobs located in the USA, Europe, Asia too. Our predictive matching algorithms are best suited for skill-based employment, for example, creative talent, marketing, engineering, customer service, management, and finance. Nonetheless, you can post any job that abides by the JobsXplore Quality Guidelines.
Can I include more than one job in a job post?
No, only one job is allowed per post. For more details, see the JobsXplore Quality Guidelines.
What is your job posting quality guidelines?
The JobsXplore Quality Guidelines discuss the rules and best practices for posting jobs on JobsXplore.
Can I post a job without revealing my company?
Yes, you can post a job without revealing the company by using the advanced settings in the job post. Note that these types of posts typically receive far fewer applications than jobs with an associated company. Also, note that the JobsXplore staff will see all of your company’s job posts.
Can I post a job without specifying a location?
No, every job post requires a location. This location is used by job seekers to find jobs that are located near them. Job seekers have the ability to search for jobs in other places. If you are posting a work-from-home job, you can select the “remote work” option inside of your job post settings. Job seekers who are looking for this type of work will be able to search for it.
Will my Name and Email Address be visible to job seekers?
On the job post page, your name and email address will not be displayed. However, if you choose to connect with applicants through the platform, they will see your contact information. You can specify different contact information for each organization that you are a member of.
My job was removed. Why did this happen?
Our staff regularly reviews and removes job posts. Most frequently, job posts will be removed if they do not abide by our JobsXplore Quality Guidelines. If your job post has been removed, you may contact us. Job posts can be re-instated after they have been modified to abide by the quality guidelines. Managing Job Applications and Candidates
How do job seekers find and apply to my job posting?
Once you have published your job post, it becomes available on the JobsXplore network and on our Partner Network. Job seekers can find your post by browsing, by search, and by matching. If a job seeker is interested, they can apply by clicking the apply button on the job post. You can specify whether the apply button should take the job seeker to a separate webpage, to an email, or to our built-in Applicant Tracking System. When applicants apply through our built-in ATS, you will get additional matching and compatibility information from each applicant.
Can I share the applications with my coworkers who are not in HR/recruiting?
Yes! Let’s say you want a colleague to give you their feedback on one particular application. Just enter their email address for the applications that you’d like them to evaluate.
Can I import applicants that have applied to my job outside of JobsXplore?
Right now, this feature is only available in the Enterprise Edition via the API. We are building support for this feature for other subscription levels.
How do I search for Candidates and Resumes?
You can search through all applicants (who applied using the built-in Applicant Tracking System) by going to your organization’s dashboard and clicking on “All Applicants”. Searching through job seekers who have not applied to any of your jobs is a feature currently only available for enterprise accounts and as a service upgrade for premium accounts. Contact us if you are interested in this service.
Subscriptions and Payments
Can I post jobs for free?
JobsXplore offers paid package plans with additional features and higher limits for organizations with other needs. There are a few paid package plan options are Starter ((Free – Unlimited post), One Short, Executive. Ext. See the pricing page for a detailed comparison.
What are the Paid Plans?
JobsXplore offers paid plans with additional features and higher limits for organizations with additional needs. The three paid plan options are Lite, Standard, and Premium. See the pricing page for a detailed comparison.
How do Billing and Payment work?
All of the self-service package plans may only be paid by a US-issued credit card through the website. Additional detail can be found on our Billing FAQ
Do you offer any free trials or discounts for non-profits or startups?
We do not offer any free trials for the paid plans, because you can already use JobsXplore for free unlimited post. All our paid package plan are already at discount price.
Can I get a refund or a partial refund?
If you are not satisfied with our service, contact our support team, and we will do our best to help you succeed on our platform. We encourage every potential customer to try our product for free unlimited plan first before upgrade to the next level package plan. You can cancel your package plan at any time. We do not offer refunds to all package plan services, even if you fill the position through another source, do not post any jobs on the platform, or do not hire from the site. We want to give you a good experience such that you do not feel compelled to request a refund. Contact our support for any assistance.
Product Performance and Job Removal
How do I get the best results from the platform?
You can get the best results from JobsXplore by writing a good job description and being as specific as possible about the position available. In addition, job posts that use the JobsXplore built-in ATS receive far more applications than job posts that take job-seekers to another webpage to apply. Unlike most job boards, our goal is not to get you more applicants. We prioritize quality over quantity and optimize our user experience for getting the handful of best candidates instead of many applicants that you would not be interested in. So, if your job post does not have many applicants, keep in mind that perhaps the person you’re looking for hasn’t searched for jobs on our site yet, and we are saving you time from reviewing applicants that you won’t be interested in.
Do you offer a product performance guarantee?
Filling a job vacancy depends on many factors, including the quality of the job post, the matchmaking algorithms of our product, the economy at large, seasonal fluctuations, individual fit, and chance. Therefore, although we believe in our product and do our best to fill your positions, we cannot offer a performance guarantee. We encourage every interested customer to try our three for the free plan.
I never posted my job on your site, why is it there, and how can I remove it?
JobsXplore is a job search engine that collects jobs online onto the platform. The easiest way to remove a job that is no longer available is by claiming ownership of the organization in JobsXplore and then clicking the “close job” button on the job management page. Claiming ownership of the organization in JobsXplore is free and takes less than 5 minutes. Contact our support if you have any additional inquiries.
My job was removed. Why did this happen?
Our staff regularly reviews and removes job posts. Most frequently, job posts are removed if they do not abide by our JobsXplore Quality Guidelines. If your job post has been removed, you may contact us. Job posts can be re-instated after they have been modified to abide by the quality guidelines.
Ready to experience a new way to hire with JobsXplore?
