IT-support Manager

IT-support Manager to Kultajousi – part of Iduna group

Are you an inspiring and proactive person with a passion for retail, e-commerce, and teamwork? Come to our head office in Helsinki and help create digital solutions for the future! We are looking for you who have a strong customer perspective and business drive where you act responsibly and be a key person for the company and the business. You have previous experience in supporting businesses via phone, email and on site as well as a great interest in systems and applications.

About the business

The Iduna Group consists of the Finnish store chain Kultajousi with +70 stores and the Swedish brands Guldfynd, Albrekts and Hallbergs with 150+ stores in Sweden. The assortment consists of gold, silver and jewellery with watches and gift items as a complement.

Your profile

You are open and social, but you can also act independently. You have a good cooperative capacity while being able to take on own responsibility. You are very service-oriented, stress-resistant and have good analytical ability and perform task with a high level of quality.

Work duties

You will work with supporting and maintaining the IT systems for the Kultajousi business which includes the stores in Finland as well as HQ based central IT systems.

-Key person for shops for IT issues

-Permanent workplace, Pakila Helsinki but sometimes travel to shops

-Work close to sales, product, marketing, and finance departments

-Day to day working language Finnish

-Reporting language English or Swedish (The company’s IT department is in Sweden)

-High service level required

Qualifications

-Post-secondary education with a specialization in IT or equivalent knowledge obtained

through merit service

-Experience of installation, maintenance and problem fixing of IT hardware and software

o Microsoft Windows operating system

o Windows Server

o TCP-IP Networking

o PC Hardware configuration

o Office applications (Word, Excel, PowerPoint)

-Driving license (at least category B)

-Good knowledge in English and Finnish

o Knowing Swedish is plus

Conditions

-Start date for the position is as soon as possible upon agreement date

-The position is a permanent position with 4-month probation term

Application

Please send your application in English, or Swedish, including personal letter, Curriculum Vitae and salary requests to

We would like to have your application sent to us latest: 2020-11-20

Contact information

For any questions regarding this position please contact Iduna group Chief Information Officer: Mikael Sjöberg

Phone: +46 (0)340 59 54 64

Mobile: +46 (0)724 48 60 00

E-mail:

Työ- ja elinkeinoministeriö

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