An Iconic Return. A Legendary Welcome.

At Raffles Hotel Singapore, we help you do your best.

We welcome guests in 2019 as we write a new chapter after an extensive restoration, breathing new life into the storied hotel. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles legend and share your passion for hospitality with the world. Experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled.

Primary Responsibilities


Computes and finalises payroll with necessary reports printed for proper approvals to be submitted to bank for processing.

Ensures high level of confidentiality when dealing with all matters related to payroll.

Collects and verifies basic payroll information from original sources such as appointment letters, E-Overtime / E-Timesheet reports and payroll allowances and deductions form.

Processes petty cash reimbursement and expenses report relating to colleagues’ benefits.

Makes necessary deductions from colleagues’ salary before payday.Takes note of resignees and ensures proper process to avoid overpayment in last salary payout.

Checks and calculates all colleagues’ benefits and ensure proper backups are submitted.

Works closely with Talent and Culture team on matters concerning colleagues’ salary, leave, allowances and deduction.

Responsible for accurate and timely Central Provident Fund submission.

Checks, verifies and processes casual labour payments in E-casual labour fortnightly.

Submits all claims for government paid leaves and reservist make-up pay and maximise any credits available to reduce overall payroll cost.

Files IR21 for all resigned foreign colleagues for tax clearing purpose.

Reconciles vacation, bonuses accrual on a monthly basis.

Ensures that all hotel systems and internal controls related to payroll section are adhered to.

Works on any payroll related projects and ensures successful implementations.


Works on any payroll related projects and ensures successful implementations.

Attends to colleagues’ needs promptly.

Consistently offers professional, friendly and engaging service.

Maintains individual employees’ earning record.

Co-ordinates with various departments to ensure proper documents submission.

Co-ordinates with Talent and Culture team to process and pay resigned colleagues in a timely manner.

Generates all employees’ IR8A report annually and submit for mandatory income tax filing.

Uses a Heartist® approach – makes the colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.


Ensures to produce quality work at all time.

Adheres to all timeline set.

Builds strong relationship with team members.

Builds a cohesive working environment and achieves together the financial goal set.

Be knowledgeable and plays an active role in maintaining strict adherence to PCI-DSS compliances.


Maintains collaborative working relationship with all colleagues.

Participates in training activities to improve knowledge and skills.

Follows guidelines provided in colleagues’ handbook.

Understands emergency procedures, health and safety requirements.

Ensures service standards and individual performance is aligned with AccorHotels Values – Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Contributes to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

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