Sales and Marketing Coordinator

Job description:

»• Great Opportunities for Learning & Career Advancement

»• Health Insurance

»• Teamwork Mindset


Communicate with owners and potential owners via telephone to set up and/or activate and/or verify preview package sales/day tours. Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.


» Responsible for slot allocations and schedules.

» Perform quality assurance checks during verification/confirmation calls to eliminate incident reports

» contact with brokers through calls/ emails for any bookings submitted and maintain good log record for them

» Handle inbound calls to Invite guests to attend a personal preview of our Sales Gallery or to offer them a discounted holiday package or activate/verify open packages.

» Overcome potential owner objections while maintaining a polite and enthusiastic demeanor.

» Answer guest questions about property facilities/services.

» key in data in system after verified

» Encourage guests or callers to purchase or schedule preview package sales/tours.

» Check availcapability of accommodations and dates, including finding alternative dates or options if first choice is not available.

» Charge credit card after confirm purchase of package

» Send e-thank you letter for the purchase

» Maintains an consciousness of current events (e.g., news, sports, culture) and information on locations to support to Customer Service focus.

» Supports with the development and mentoring of other Marketing Team members as requested.

» Performs other tasks as assigned.


» Excellent written and oral communicative, verbal and non-verbal listening expertise.

» Fluent in English and a second language as required.

» Positive and enthusiastic attitude.

» Presents a professional and knowledgeable image.

» capability to represent the company in a courteous, enthusiastic and diligent manner.

» Proven practice using persuasive techniques

» practice in direct marketing or promotional sales will be advantageous.

» Proven capability to work in a team environment and interact with all levels of the organization.

» Working knowledge of Microsoft Excel and Word

» Patience and knowledge, especially with any language related barriers.

» Must be able to handle a flexible work schedule which will include weekends and evenings

» practice in high volume, fast-paced, results oriented business environments.

» Fast learner

WORK LOCATION View larger map / directions View larger map

Address 8 Temasek Boulevard #09-01/02 Suntec Tower 3 Singapore 038988


Average Processing Time More Than 2 Weeks

Registration No. 200602905W

Industry Hotel/Hospitality


Facebook Fan Page

Company Size 51 – 200 Employees

Working Hours located on position applied

Dress Code Smart Casual

Benefits Medical, Dental, Sports (e.g. Gym), Marriott Brand Hotel Staff Discount

Spoken Language English


Phuket, Thailand Marriott’s Mai Khao Beach

COMPANY OVERVIEW Where Dreams Come True

We invite you to discover the career of a lifetime. Due to our expansion in the Asia Pacific region, We are seeking for customer service champions to join our Contact Centre team in Singapore.

We are the world’s largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residence Club by Marriott. We offer a range of opportunities for talented individuals to encourage our clients to practice the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are pursuing qualified individuals to join our team at our Singapore office.

WHY JOIN US? By joining the MVCI big family, an attractive package awaits you:

» Discounted worldwide holiday accommodation

» Multi cultural work environment;

» Attractive income and benefits package;

» Firm commitment to the development of careers.

» Supportive, Professional and Fun working environment

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