Sales and Marketing Coordinator

Job description:

»• Great Opportunities for Learning & Career Advancement

»• Health Insurance

»• Teamwork Mindset

JOB DESCRIPTION JOB SUMMARY

Communicate with owners and potential owners via telephone to set up and/or activate and/or verify preview package sales/day tours. Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.

JOB SPECIFIC TASKS

» Responsible for slot allocations and schedules.

» Perform quality assurance checks during verification/confirmation calls to eliminate incident reports

» contact with brokers through calls/ emails for any bookings submitted and maintain good log record for them

» Handle inbound calls to Invite guests to attend a personal preview of our Sales Gallery or to offer them a discounted holiday package or activate/verify open packages.

» Overcome potential owner objections while maintaining a polite and enthusiastic demeanor.

» Answer guest questions about property facilities/services.

» key in data in system after verified

» Encourage guests or callers to purchase or schedule preview package sales/tours.

» Check availcapability of accommodations and dates, including finding alternative dates or options if first choice is not available.

» Charge credit card after confirm purchase of package

» Send e-thank you letter for the purchase

» Maintains an consciousness of current events (e.g., news, sports, culture) and information on locations to support to Customer Service focus.

» Supports with the development and mentoring of other Marketing Team members as requested.

» Performs other tasks as assigned.

CANDIDATE PROFILE

» Excellent written and oral communicative, verbal and non-verbal listening expertise.

» Fluent in English and a second language as required.

» Positive and enthusiastic attitude.

» Presents a professional and knowledgeable image.

» capability to represent the company in a courteous, enthusiastic and diligent manner.

» Proven practice using persuasive techniques

» practice in direct marketing or promotional sales will be advantageous.

» Proven capability to work in a team environment and interact with all levels of the organization.

» Working knowledge of Microsoft Excel and Word

» Patience and knowledge, especially with any language related barriers.

» Must be able to handle a flexible work schedule which will include weekends and evenings

» practice in high volume, fast-paced, results oriented business environments.

» Fast learner

WORK LOCATION View larger map / directions View larger map

Address 8 Temasek Boulevard #09-01/02 Suntec Tower 3 Singapore 038988

COMPANY SNAPSHOT

Average Processing Time More Than 2 Weeks

Registration No. 200602905W

Industry Hotel/Hospitality

Website http://careers.marriottvacationsworldwide.com/

Facebook Fan Page https://www.facebook.com/MarriottVacationsWorldwide/

Company Size 51 – 200 Employees

Working Hours located on position applied

Dress Code Smart Casual

Benefits Medical, Dental, Sports (e.g. Gym), Marriott Brand Hotel Staff Discount

Spoken Language English

COMPANY PHOTOS »

Phuket, Thailand Marriott’s Mai Khao Beach

COMPANY OVERVIEW Where Dreams Come True

We invite you to discover the career of a lifetime. Due to our expansion in the Asia Pacific region, We are seeking for customer service champions to join our Contact Centre team in Singapore.

We are the world’s largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residence Club by Marriott. We offer a range of opportunities for talented individuals to encourage our clients to practice the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are pursuing qualified individuals to join our team at our Singapore office.

WHY JOIN US? By joining the MVCI big family, an attractive package awaits you:

» Discounted worldwide holiday accommodation

» Multi cultural work environment;

» Attractive income and benefits package;

» Firm commitment to the development of careers.

» Supportive, Professional and Fun working environment

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