Senior Customer Success Specialist

Nimbly

  • Jakarta


  • Permanent

  • Full-time
  • Develop expertise in the Nimbly digital platform
  • Conduct client product training sessions
  • Work with clients and internal business partners to gather project requirements and coordinate with technical support to ensure setup and implementation of products meet client expectations
  • Respond to client inquiries, requests and coordinate with internal business partners to ensure client satisfaction
  • Proactively engage clients, and work closely with account base users to verify they are trained and effectively drive adoption of the product on a consistent basis
  • Analyze assigned accounts, identify main decision makers to determine growth areas, and create and assign those opportunities to the appropriate salesperson
  • Ensure department metrics are achieved including goals for client satisfaction and revenue
  • Analyze, design, and implement new processes and procedures to maximize efficiencies
  • Achieve high rate of renewal across assigned customer base
  • Train new success specialists

Nimbly

  • Apply Now

Apply Now

Categories

JobsXplore is more than a job board. You get more attention and more awareness from job seekers, and as employers, you can easily expose your company branding and be highlighted globally.

____________________________________

Contact Us

Contact Us |
Policy | Term and Condition |

____________________________________

Job Seekers

Create Free Account | Search Jobs |
Search Salaries | Candidates FAQs |

____________________________________

Employers

Employers | How It Work | Post FREE Job Ad | Employer FAQs |

___________________________________

Jobfair

Exhibitor | How It Work | Jobfair FAQs |

___________________________________

Popular Country To Work

Australia | Austria | Canada |
Denmark | Finland | France |
Germany | India | Indonesia |
Ireland | Italy | Japan | Kuwait |
Malaysia | Netherlands | New
Zealand | Qatar | Saudi Arabia |
Singapore | South Korea | Spain |
Sweden | Switzerland | Taiwan |
Turkey | United Kingdom | United
State | United Arab Emirates  |
_____________________________________