Fairmont The Palm Dubai, Dubai, United Arab Emirates
Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing
Welcoming and taking care of others is part of our Group’s DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL
Members of our Marketing Office team do more than “sell” the warm, engaging and anticipative service that Fairmont The Palm is renowned for – they live it! Show case your outstanding interpersonal skills as a Marketing Coordinator, where you will provide organizational and administrative support to your team and memorable service to your guests.
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Sea grill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.
Summary of Responsibilities:
Consistently offers professional, engaging and friendly service
Ensure prompt and courteous service is extended to both internal and external customers
Maintain a positive relationship with all guests, vendors and Colleagues
Ensure all marketing promotional literature is current and updated
Provide all administration duties for the Marketing office
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
Oversees and develops marketing campaigns
Conducts research and analyses data to identify and define audiences
Devises and presents ideas and strategies
Assists with promotional activities
Compiles the monthly marketing report
Writes and proofreads creative copy
Updates databases and the CRM system
Manages campaigns on social media
Drafts press releases in cooperation with the Director of Marketing & C
Handles PR related requests
Handles requests from influencers
Assists Digital Marketing Manager with campaigns on social media
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned.
Previous experience is an asset
Previous marketing or administrative experience preferred
Computer literate in Microsoft Window applications and or relevant computer applications required
University/College degree in a related discipline an asset
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS